We work hard to get things right, but when we make a mistake we correct it quickly and openly.
How to report an error
Email editor@bombaytimesgroup.com with the link to the story and a description of the error. Please include any supporting evidence. We aim to respond within 48 hours.
How we correct
- Factual errors are corrected in the story and a note is added at the end explaining what was changed and when, for example: "Correction (November 6, 2026): An earlier version of this story misstated the number of notices issued. It was 428, not 482."
- Clarifications are added when a story was accurate but could be misunderstood or lacked important context.
- Updates to developing stories carry an "Updated" timestamp; they are not corrections.
- We do not silently delete or rewrite published stories. Stories are removed only in exceptional cases, such as legal requirements or serious safety concerns, and we will say so.
Grievances
Complaints under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, can be made through our Grievance Redressal process.